Shipping policy

 

Courier

Shipments are handled by selected couriers.

DHL Express is used for most deliveries.

 

Delivery

Italy
3–5 business days

Europe and rest of the world
5–10 business days

Guaranteed delivery within 30 days.

 

Customs

For shipments outside the European Union, any customs duties, taxes, and import charges are the responsibility of the customer and vary depending on the destination country.

 

Orders

Orders are processed Monday through Friday.

Orders placed over the weekend are processed the following Monday.

 

Availability

If the item is out of stock, you will be notified and refunded.

 

Receipt

Inspect the package upon delivery.

If damaged, refuse or sign with reservations.

Report within 3 days, with images.

 

Note

Each piece is handcrafted.

The variations confirm its uniqueness.

 

 

FAQ

 

Tracking
You will receive the tracking link via email.

 

Shipping Costs
The cost is calculated at checkout.

 

Absence at Delivery
The courier will attempt to deliver again or contact you.

 

Change Address
Contact us as soon as possible.